Thursday, October 25, 2018 | 2 p.m. ET
How are digital transformation strategies reinventing the in-store experience?
Heightened consumer expectations are continuing to drive the transformation of retail. Today’s shoppers expect to engage with their favorite brands on their own terms – on any device, anywhere, any time. Retailers need to work harder than ever to deliver consistent, engaging and personalized experiences around the clock, to be ready whenever and however consumers want to shop.
Outdated, disparate point-of-purchase systems stand in the way of achieving must-have omnichannel capabilities such as buy online pick up in store and real-time access to sales, inventory, and customer data. In this webinar, you will see how Mi9 Retail enables you to seamlessly blend the online and offline worlds for your retail enterprise and your customers with a single platform for mobile point of sale, customer engagement, e-commerce, and unified order management.
During the webinar, we’ll be sharing:
- The pitfalls of legacy technologies and the impact they have on the customer experience
- How to equip store associates with the right tools to influence the customer journey and build loyalty before, during and after the sale
- An animated story from the customer’s perspective of a perfect omni-channel journey