A Unified Customer Engagement Suite

This complete customer engagement platform equips associates with the omni-channel data and features needed to personalize the shopping experience and engage customers before, during, and after the sale.

Centralized, Real-Time Accuracy

A real-time, centralized view of inventory, customers, orders, and loyalty across all channels equips associates with the accurate omni-channel information that today’s consumers demand.

Find Freedom in the Cloud

Benefit from a predictable cost structure by shifting responsibility for server infrastructure, security, vulnerability assessments, and ongoing issue management away from your in-house IT team, thus turning capital expenses into operating expenses.

Enable the Endless Aisle

View enterprise-wide inventory levels, product images, and details in real time, emulating an e-commerce experience inside the store to place orders and save every sale, shipping to anywhere and fulfilling from anywhere.

Promotions and Subscriptions

The robust promotions engine and subscription module allow the retailer to tailor simple or complex promotion pricing in real-time based on product, customer, loyalty, and subscription membership. Promotions can be configured as stackable, or not – the choice is yours!

Sell More with Relevant Recommendations

Drive increased margins and basket size with product-based recommendations that deliver highly-relevant upsell, cross-sell, and other recommended items right to the POS screen.

Mosaic Point of Sale

Improve Productivity

Improve associate productivity with a retail software solution that acts as a one-stop launch pad for everything they need to do in a day, from point of sale to clienteling, order management, inventory, and more.
“It was important that BSA select a partner who not only had the right solution, but who really understands the way we run our retail business and can support us with deep and broad retail software experience. After an 18-month selection period, we’re excited to move to the next phase in our retail systems transformation initiative with Mi9 Retail.”
– Director of Sales Planning and Development, Boy Scouts of America

Create Seamless Experiences

Create seamless omni-channel commerce experiences with access to customer, product and company data in real time across all channels. From footwear to fedoras, fresh items to flooring, the highly-configurable solution supports a multitude of product types and retail verticals.
Mi9 Point of Sale
Mi9 Point of Sale

Easily Manage Your Workforce

Increase training and deployment speed through intuitive user interfaces and complete functional duplication between traditional till and mobile implementations. The full-featured back office module provides extensive workforce management capabilities including scheduling, time and attendance, commission management, and much more.