Loading...
Order Management 2018-08-23T15:14:35+00:00

Intelligent Fulfillment Engine

Improve operational efficiency with customer orders that are routed to the optimal shipping locations at the right time based on flexible fulfillment rules. The centralized, perpetual inventory system is continually updated for superior accuracy.

Omni-Channel Integration

Mi9 Unified Order Management delivers a single management portal for orders from B2B and D2C websites, brick-and-mortar stores, online marketplaces like eBay and Amazon, and other order points.

Efficient Order Orchestration

Order orchestration capabilities enable streamlined orders, fulfillment and inventory allocation along with returns management, partial shipments, e-mail notifications, and all with configurable rules and workflows.

Integrated Returns Management

Streamline the returns process with an integrated returns management module that supports automated confirmation, shipping label creation, and much more.

Built-In Reporting and Analytics

Actionable analytics about the metrics that really matter to order routing and fulfillment. For example, did routing decisions reduce the cost and speed of delivery, to enable you to continually refine shipping processes.

Inventory ATP

Rules-based and source-dependent inventory visibility ensures stock availability for each order, taking into account future receipts, holdbacks for prior commitments, 4-wall inventory, and sales channel.

Delight Your Customers and Reduce Costs

Deliver great customer experiences with a full-featured order management system that enables you to fulfill orders quickly, efficiently and in the ways your customers want.
REQUEST A DEMO
DOWNLOAD A DATA SHEET
Order Management System
“The Mi9 e-Commerce and Order Management System gives us a single platform upon which we can open unlimited potential for our customers and our products and future expansion to other company divisions.”
– Chief Executive Officer, Tori Richard

Enable the Endless Aisle with Unified Order Management

Whether you call it click-and-collect, BOPIS, or endless aisle, The Mi9 Retail omni-channel order management solution enables retailers to break down silos for efficient ordering, fulfillment, returns, and exchanges via any retail channel.
REQUEST A DEMO
DOWNLOAD A DATA SHEET
Order Management System
Order Management System

Everything You Need for Masterful Order Orchestration

In addition to order control, routing and fulfillment functions, Mi9 Unified Order Management provides a full suite of customer service, logistics and inventory control capabilities.
REQUEST A DEMO
DOWNLOAD A DATA SHEET
Learn more about Mi9 Retail order management