Actionable Analytics

Moving from insight to action no longer requires the tedious work of manipulating spreadsheets and re-keying data into different systems. Mi9 Intelligence enables retailers to use advanced analytics and machine learning to identify patterns and trends that demand immediate attention. Closing the loop with integration to operational systems, users can immediately initiate a markdown on overstocked inventory or create a targeted marketing list for outreach to their most profitable customers. All of this can be achieved in a single system.

Machine Learning Engines

The artificial intelligence-powered recommendation engine delivers personalized product suggestions that will delight customers with a curated experience, while also increasing average basket size and revenue. When provided with transactional sales data, machine learning models are applied to drive product recommendations via collaborative filtering, market basket analysis, and product affinity.

Role-Specific Dashboards Designed for Retailers

Based on years of successful implementations and input from Mi9 Retail customers, Mi9 Intelligence includes pre-built dashboards and KPI reports designed for specific roles in your retail organization, including: executives, merchandising, store operations, marketing, loss prevention, IT, e-commerce, and more.

Customer-Centric Analytics

Understand your customers’ behaviors over time to more effectively map their buyer journeys. Identify and segment your customers by their propensity to buy, incorporating demographic, geographic, psychographic, and social data to launch more effective campaigns.

Enterprise Data Warehouse

Mi9 Intelligence is built on a data warehouse that houses all of the details of every transaction processed, providing one master data repository and one version of the truth in real-time. This arms your team members with the critical information they need to make data-driven decisions without manually assembling data and pulling reports.

Enterprise-Grade BI

Mi9 Intelligence provides the power of enterprise analytics and governed self-service data discovery. The solution is available via SaaS or on-premises license, but either way, the in-memory schema design ensures maximum performance and optimal response time, even for big data analytics.

“Advanced analytics is the technology most retailers believe will change their organizations over the next five years.”
-Gartner 2017 CIO Agenda: A Retail Perspective

Turbocharge Your Team With an AI-enabled Analytics Platform

Whether queried by a junior buyer or a senior executive, a complete and robust analytics platform ensures that the entire organization has access to accurate metrics and sophisticated analytics capabilities. This enables the democratization of data throughout the organization and enables complete data governance. Consistent and highly governed data enables deep insights and analysis without requiring additional steps to wrangle and cleanse the data.
“The Daybook and Stock Ledger from Mi9 Retail is a remarkable product. It does what no other product can do. It offers a daily ledger of activity maintained by SKU/Store/Day allowing you to take action at a granular level.”
– Director of Retail Systems, Eileen Fisher

Prevent Fraud and Shrink

Mi9 Intelligence includes a retail loss prevention analytics library comprised of grids, graphs, and interactive dashboards allowing users to quickly detect, investigate, and reduce losses from fraud and non-compliance.

Sell the Right Product at the Right Price

An end-to-end pricing solution that enables expeditious and intelligent pricing decisions to be performed via proactive price monitoring and alerting. Compare similar products, competitors, dates, and prices over time to better understand your pricing position in the marketplace.
Retail Analytics

Ready. Set. Action!

Whether you’re visually segmenting customer big data, determining drivers for your campaigns, or analyzing the social trends of your consumers and customers, the actionable analytics of Mi9 Intelligence allows you to extract key customer information and execute critical tasks in a heartbeat.  
Not only can you automatically aggregate data from social media accounts and import it directly into an open dashboard to explore how your customers are engaging with your products and marketing campaigns but you can also track shopper buying patterns and location/store data, giving insight into demographic influences on customer purchasing behavior using geospacial analytics.