Omni-Channel Customer Engagement

Leverage real-time visibility into your customers’ omni-channel activities to enhance the shopping experience at every step of the customer journey.


Integrated with the full suite of Mi9 Retail solutions for streamlined retail operations, customer engagement, and merchandise management.


Customer engagement features such as wish lists, preferences, and a virtual closet, enabling retailers to bank on increased wallet share and improved loyalty.

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Mi9 Mosaic Clienteling

Mi9 Mosaic Clienteling is a powerful relationship selling system designed to enhance customer engagement and augment the customer experience at every step of the customer journey.
Mi9 CRM and Mi9 Mosaic Clienteling work together harmoniously to equip users at every level of the organization to design and deliver outstanding customer experiences.


Understand and engage customers better than ever before with the power of omni-channel data. By spotting patterns and trends in shopping behavior, Mi9 CRM delivers full control of customer engagement to run a more profitable and efficient retail business.
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