Mi9 CRM is integrated with the suite of Mi9 Retail customer engagement and store operations solutions, providing a complete toolkit for building great retail experiences.
Delivers Rapid ROI
Mi9 CRM delivers rapid ROI with tools to capture and retain the best customers, increase basket size and shopping frequency, and improve overall loyalty.
A Holistic View of the Customer
Mi9 CRM leverages real-time omni-channel data for a holistic view of customers’ behaviors, preferences, and profile.
Built for Retail
This CRM solution was built with the specific needs of retailers in mind, with support for clustering customers around product categories, shopper behaviors, and demographics.
Bundled with Loyalty
The built-in loyalty program module enables you to run your own white-label loyalty program with multiple tiers, card types, rewards, redemption events, and much more.
Boost productivity by automating marketing communications and customer service and by proactively alerting stores about upcoming marketing events.