Careers 2018-05-25T12:36:45+00:00

Join Us in Reinventing the World of Retail



We’re a global company committed to creating amazing retail experiences. Our teams thrive on cross-functional collaboration, big thinking, and innovation, and our shared core values help us foster a driven, inclusive, and successful culture. Behind it all is a shared commitment to the success of our customers and making a positive impact in the retail industry.

Our headquarters are in Miami, FL, voted the happiest city to work in the US. We also have teams around the world, including Toronto, Montreal, Paris, and Shanghai.

Mi9 Retail is an equal opportunity employer. We value diversity, and we don’t tolerate harassment or other discrimination based upon sexual orientation, gender identity, marital status, pregnancy, military or veteran status, race, color, religion, national origin, place of birth, ancestry, age, physical or mental disability, genetic information, or any other legally protected status.


We love to see our people succeed, grow and thrive with us. Here are some of the qualities that will set you up for success with Mi9 Retail:

  • You love big challenges
  • You’re entrepreneurial
  • Innovation excites you
  • You’re committed to excellence
  • You’re a team player
  • You know your strengths and have confidence in your abilities
  • You aren’t afraid to take risks
  • You dream big and are motivated by being around other dreamers


In addition to challenging and meaningful work, we offer a competitive salary and generous benefits. Specific benefits will vary depending upon location and country, but Mi9-ers enjoy some pretty fun perks:

  • Health, dental and vision coverage to keep you and your loved ones healthy
  • Retirement contribution so you can plan for your future
  • Generous vacation time and flexible hours
  • Team meals, snacks, and endless coffee and tea
  • Transportation stipend to manage your commute
  • Support for professional development and certification
  • Discounts on theme parks, sporting events, concerts and other attractions
  • Team events, employee celebrations and recognition

Our People Are Exceptional

Mi9 Retail Steve Barton

Steve Barton

Business Development

I love what I do! It’s thrilling to work for a company that’s changing the way retailers connect with their customers. I wake up every morning looking forward to speaking with retailers worldwide about what we do (and sometimes in the middle of the night too)!

I enjoy being a part of a global organization where I have the opportunity to collaborate with diverse people around the world.

Mi9 does a great job of equipping me to be successful: everything from our marketing materials to the CRM tools help me perform at my best. That means a lot to me, because, like most people, I’m happiest when I know that I’m doing meaningful work.

Mi9 Retail Melodie Imbert

Melodie Imbert

Marketing Specialist

Working for Mi9 Retail has been a delightful experience. As someone who enjoys being challenged, the company has truly exceeded my expectations when it comes to providing a stimulating work environment. Being surrounded by such talented people — who always make me feel valued — is what I like the most about my job. The work is both diverse and interesting, and I truly enjoy letting my personality shine by taking initiatives that benefit the company.

My teammates continually inspire me to be a better version of myself and that translates into my work ethic. Knowing we all share the same goals — making the company a success — and doing all we can to make it happen is truly inspirational.

Mi9 Retail Alec Ghazarian

Alec Ghazarian

DevOps Engineer

Working at Mi9 Retail has given me the opportunity to not only do what I love, but also to grow as an individual. My work is highly valued, and it’s awesome to see my ideas and solutions making a difference in the company. I’ve also made lasting relationships with the exceptional people I’ve had the chance to work with.

Mi9 Retail really cares about me, and all of our employees. The company wants to see you not only perform well, but enjoy what you do. I’ve been given many opportunities to work with different departments, which has allowed me to expand my technical and professional knowledge exponentially. There isn’t a day that goes by that I don’t learn something new and exciting.

Mi9 Retail Cheryl Gordon

Cheryl Gordon

Account Executive

It is a pleasure to be working with such a wonderful team of dedicated, innovative, and enthusiastic people across all divisions within our organization. I have been very fortunate and recognize that Mi9 Retail has provided me with the continued support and opportunities to succeed in my career.

We work in an exciting and ever-changing industry, where each day at work brings with it new challenges. This allows me to constantly be challenged, learn more and have the opportunity to provide suggestions back into our organization which helps everyone succeed. This is what drives me and my desire to work with Mi9 Retail.

Mi9 Retail Jason Wilson

Jason Wilson

Solutions Consultant

Working on the Solutions Consulting team at Mi9 Retail requires me to adapt to new business models. I am constantly learning to make sure I can address each account’s unique challenges, and the team at Mi9 Retail is incredibly helpful in educating me so that I can perform my best. While I mainly focus on store systems and CRM, I still have the opportunity to grow my understanding of merchandising and other key retail disciplines at Mi9 Retail.

Our core set of solutions covers so many aspects of a retailer’s operations. Virtually any retail or technology professional stands to gain a wealth of knowledge by working here.

Ready to Join Us?


If you’re interested in applying for one of our open positions, you can do that below. When you apply for a job, you’ll receive an email acknowledging your application. This email will also contain a link to a pre-employment assessment – it’s a brief test that we ask all applicants to take. We know that tests aren’t always fun, but this is the first step in our process, and we only consider candidates who complete it. Once you’ve completed the test, a member of our recruiting team will review your qualifications and, if you meet the requirements for the position, contact you for a phone interview. And in the event that you don’t meet the requirements for the position, we’ll be sure to let you know so that you can keep looking for your perfect fit.

Mi9 Retail participates in e-Verify for all positions based in our US offices. For more information, please click here (English | Español).