The Mi9 Retail management team is committed to providing exceptional quality and service to our clients. The company is supported by a team that possesses the combination of expertise, business sense and foresight necessary in guiding the future of Mi9 Retail.
Chief Executive Officer, Board Member
Neil has extensive experience in executive-level operational and corporate development positions. In addition to his executive leadership role at Mi9 Retail, Neil is also a founding partner of Respida Capital. Prior to joining Respida, Neil served as Vice President of Operations for Perceptive Software, a subsidiary of Lexmark International, as part of Lexmark’s acquisition of Brainware, Inc. in 2012. Neil had previously served as Chief Operating Officer of Brainware, where he led the company’s global system delivery organization, as well as the customer support, marketing, product and business development functions within the company. Before joining Brainware, Neil worked with a number of startups, including as President and co-founder of Rogomo, Inc., where he launched several expert services marketplaces, including WeTutor.com. Prior to Rogomo, Neil held a number of senior-level positions at AOL, which included leading the New Revenue organization and multiple corporate development and strategy teams. Earlier in his career, Neil was also a corporate attorney at the law firm Fulbright & Jaworski, LLP (now Norton Rose Fulbright).
Neil earned a J.D. from the New York University School of Law and a B.A. in Political Science from Emory University.
President and Chief Financial Officer, Board Member
Jason has over 15 years of financial management and business process improvement experience. In addition to his executive officer role at Mi9 Retail, Jason is also a founding partner of Respida Capital. Prior to joining Respida, Jason served as a Financial Controller for Perceptive Software, a subsidiary of Lexmark International, as part of Lexmark’s acquisition of Brainware, Inc. in 2012. Jason had previously served as a Director of Strategic Projects at Brainware, where he led multiple successful projects to grow revenue and increase profitability. Prior to joining Brainware, Jason held various finance roles with MCI Telecommunications, Hogan & Hartson, Wyeth Pharmaceuticals and Design & Production.
Jason received his MBA from the University of Virginia’s Darden Graduate School of Business and a B.S. in Business Management and International Relations from Brigham Young University.
Chief Operating Officer
Early in his career, Ernie served as Logistics Manager at Scitex and later as Plant Manager for Telrad, a leading Telecom equipment provider. From there he joined ProfitKey as a Supply Chain expert, then served as VP of Strategic Initiatives at Infor where he led the roll out of their e-Commerce offerings, established the PMO, and developed the Fast Start program – a rapid implementation method that improved time to benefit for enterprise applications.
After Infor, Ernie served as COO at Merino Services, and then as VP Operations at NexDimension Technologies where he delivered advanced Analytics, and Financial and Operational Reporting in SaaS and Hosted environment. His most recent experience was as a Manager at Ultra Consultants, where he guided enterprises along their business transformation path.
Ernie completed his Industrial Engineering degree at Tel Aviv University with a focus on Supply Chain and Operations.
Chief Marketing Officer
Charles has more than 20 years of marketing, product management and business development experience. He has held executive leadership roles in both high-growth and established enterprise software companies such as MicroStrategy, Lexmark, and Brainware. Charles received a MBA from the University of Virginia’s Darden Graduate School of Business and a B.A. from Vanderbilt University.
Senior Vice President, Research & Development
Eugene oversees the technology and solution architecture strategies for the Mi9 Retail suite of products and is responsible for leadership of the software development organization. His knowledge and experience are the result of 20 years of progressive growth in the software field as a developer, consultant, architect, executive, and entrepreneur. Eugene holds an Honours Bachelor, Computer Science degree from York University.
Senior Vice President, Worldwide Sales
Gregg has twenty-eight years of experience as a software architect and has spent his career leading high-performing enterprise sales teams, with a focus on retail and ERP systems. Monastiero most recently served as President of Symphony Retail AI. Over his career, he has run sales organizations of fast-growing global companies, such as Tata Consultancy Services, JDA, and Infor. Gregg holds an MBA from Babson College and is an active member of The National Association of Corporate Directors (NACD).
Vice President, Europe
Having held numerous positions in sales, marketing, services, R&D and manufacturing, Jean-François’ extensive professional experience also includes the creation and management of company subsidiaries in multiple countries across Europe.
Prior to joining Mi9 Retail, Jean-François was the vice president of Raymark’s European subsidiary based in Paris. He also held the position of VP of European Operations at Percon Inc., a US–based developer and manufacturer of barcode reading products. Jean-François holds a degree in Electronics and a Masters degree in Mathematics.
Vice President, Asia
Prior to joining Mi9 Retail, Jun worked for Raymark where he developed the company’s operations in Asia and oversaw sales, marketing, technical support, professional services, research and development, quality assurance, and hotline functions in Raymark’s Shanghai office.
Jun earned his M.Sc. in Computer Science at McGill University in Montreal, Canada.
Vice President, Services
At Mi9 Retail, Jeff is responsible for global deployment and leadership of solutions for the organization to our customer base. Prior to joining Mi9 Retail, Jeff has led services divisions at Lexmark, Brainware, Everest Software and McDonald Bradley (now part of Mantech International) and had experience with both Global 2000 customers and SMB markets for various types of solutions. His knowledge and experience are the result of over 20 years of progressive growth in the software and services industry as a business process consultant, project/program manager, solution architect, director of product management, and director of services for various vertical markets and product solutions that include content management, data capture, eCommerce, ERP, and retail software.
Jeff holds a Bachelor of Science in Mechanical Engineering from The University of Akron.
Vice President of Product Strategy for Store and Customer Engagement Systems
With more than 25 years of experience in retail and software development, Scott began his tenure with Retaligent as the vice president of consulting services and became COO of the company in 2008. Following Raymark’s acquisition of Retaligent, Scott assumed the position of CEO.
At Mi9 Retail, Scott is responsible for the strategic direction and product roadmap for customer-centric and mobile solutions. He holds a B.S. in Management and Administration from Indiana University and an M.S. in Management of Technology and Innovation in Retail from NYU Polytechnic University.
Executive Director, Support
Prior to joining Mi9 Retail, Clint was the Support Manager at OmniComm Systems Inc. where he managed a global team responsible for providing support of quality technology services, enabling optimal business results and delivering customer satisfaction. With more than 9 years of experience in the IT industry, Clint has held various and diversified corporate and leadership positions within support, development, and integration & deployment departments. At Mi9 Retail, he has led the charge in creating standard operating procedures and work instructions, which supports growth and strategic revenue goals.
Director of Human Resources
As head of HR, Tonya is responsible for aligning HR programs to business goals and objectives. In addition, she leads human resources practices that deliver an employee-oriented, high-performance culture that emphasizes empowerment, quality, productivity, standards, goal attainment, and the recruitment and ongoing development of a superior workforce.
Tonya brings more than 14 years of professional experience in human resources to Mi9 Retail, with significant proficiency in effective recruiting, employee recognition, retention programs, management theory and practice, modern employee motivation and incentive programs, benefits and compensation, staff forecasting, compliance issues, policies and procedures, human resources information systems, job evaluation, performance management, employee relations, training and development, employment law, and general financial and statistical analysis.
Prior to joining Mi9 Retail, Tonya worked for Kronos, US CAD, and E*TRADE. Tonya holds a B.S. from the University of Maryland.