Smarter Solutions for Specialty Retail
As a specialty retailer, you may find yourself competing for the same customer base as department stores, online marketplaces, and even websites across the globe. Therefore, you must remain flexible in pricing and product mix. To stay competitive, you need to create great shopping experiences with smarter, more accurate data and the business intelligence from an integrated solution to make faster and wiser business decisions.
“We selected Mi9 Merchant because we felt it offered a best in class package connecting all retail merchandising and marketing elements into one integrated omni-channel solution. We went into the market looking for a technology partner to provide us with one operational data model for merchandising, forecasting and CRM, but that would also continue to provide the innovative technical infrastructure going forward to help us further grow our leadership position in the market. It was also important that this company had the capacity to tailor mission-critical applications to the way we do business.”
– Vice President, Merchandising and Marketing, Samsonite
Personalize the Path to Purchase
Regardless of size and scope, Mi9 Retail empowers specialty retail shops to continue delivering the personalized service they are known for while utilizing advanced technology to better manage inventory and truly understand customers. Integrated customer engagement tools, such as CRM and Clienteling, equip specialty retailers with the ability to personalize the path to purchase and delight their customers with better service.