Modern Merchandise Management for Hardware Retailers

Overhauling manual processes and Excel-based systems for financial planning, assortment planning, allocations, demand forecasting, and replenishment is no easy feat, let alone virtually, during a pandemic. Clas Ohlson paves the way towards integrated planning for their 40+ merchandise planners with the successful adoption of the full suite of Mi9 Retail demand management solutions.

Will Aubuchon, CEO of Aubuchon Hardware, the oldest family-owned and managed hardware store chain in America with 105 stores, shares the nuts and bolts of modern merchandise management. The Mi9 Retail Merchandise Management platform enables hardware retailers to:

  • Aggregate data and make it accessible across all applications in real-time
  • Provide real-time inventory access to store managers and store associates via a mobile application, while establishing a single version of the truth for inventory, pricing, and location data
  • Sync inventory information and customer loyalty program across all systems and channels

“We, as a company, have to find ways to become more productive, and the best leverage we have is figuring out how to better utilize data. It’s essential to our ongoing survival. Our commitment to innovation and technology began with Mi9 in 1999… we’re trying to make it as easy as possible and convenient as possible to shop at Aubuchon Hardware.” – Will Aubuchon, CEO