Who is this document for?

This thought leadership article is written for professionals in retail organizations in a variety of verticals who are involved with retail technology solutions. This may include senior executives, information technology, merchants, finance, and more.

What will I learn about?

Smart retailers recognize that implementing new software can supercharge their businesses. But they also dread doing it, because they know that the devil is in the details when it comes to introducing unfamiliar technology to their teams and making it part of their infrastructure. Change is a journey, but a retailer that prepares properly before embarking on it can make sure that the implementation ultimately achieves what it wants.

In this Mi9 Retail thought leadership article, we share the six steps to an effective software implementation.