Tuesday, January 30, 2018 | 2 p.m. ET
Watch what happens when Clienteling, e-Commerce and machine learning collide
The modern shopper expects to interact with brands across multiple channels and devices, all on their own terms. As online and in-store commerce continues to converge, retailers must make fundamental changes to adapt to the new retail reality and provide the consistent, engaging and immersive experiences customers expect. Outdated legacy systems and old-school retail practices simply don’t cut it anymore, and retailers who fail to innovate are being left behind.
Join us as we introduce our innovative, customer-centric technologies that enable store associates to extend the curated, personalized experiences consumers are accustomed to in the store to the online world. When equipped with modern clienteling tools that interoperate with existing systems, your store associates can bridge the gap between the digital and physical worlds like never before. Capture qualitative and quantitative insights to facilitate the personal selling relationships that build loyalty, create meaningful connections, and enable you to obtain a unified view of each customer.
In this webinar, you will learn about:
- How the convergence of channels is impacting retail
- How to engage the new shopper with digital shopping tools and clienteling tools
- How Mi9 Retail helps retailers sell the way your customers buy
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Executive Director, Product Strategy
With 25+ years of experience in retail and software development, Scott began his tenure with Retaligent as the vice president of consulting services and became COO of the company in 2008. Following Raymark’s acquisition of Retaligent, Scott assumed the position of CEO. At Mi9 Retail, Scott is responsible for the strategic direction and product roadmap for customer-centric and mobile solutions.