MIAMI, FLORIDA, October 16, 2023 – Mi9 Retail, a leading provider of end-to-end retail software solutions, is pleased to announce another successful implementation of their Retail Software Platform on Mi9 Cloud.  Alterra Mountain Company, a leading name in the world of year-round mountain destinations, is now live on Mi9 Platform at Stratton in Vermont, the first of several resorts.

Alterra, known for its commitment to providing exceptional outdoor experiences, sought to enhance its retail operations across multiple facets as well as to centralize systems across all their resorts.  This initiative covers Merchandise Management, Store Operations, Sales Audit, Warehouse Management System (WMS), Point of Sale (POS), and Retail Analytics.  After an extensive evaluation of potential partners in the industry, Alterra chose Mi9 Retail for their comprehensive and integrated retail solution.  Mi9 Retail’s understanding of Alterra requirements played an important role in making this decision.

“We are excited to have partnered with Mi9 Retail to standardize our retail systems across the growing number of locations as well as to upgrade our retail technology while moving all operations to the cloud.  The Mi9 Retail Platform will prove its value by supporting operations at scale across our merchandise management, store operations, and warehouses.  We look forward to the continued enhancements it will bring to our customer experiences,” said John Collins, VP, Mountain Technology Group at Alterra Mountain Company.

The implementation of Mi9 Retail software platform at Stratton signifies a significant milestone in the organization’s ongoing umbrella efforts to streamline operations, improve customer experiences, and optimize inventory management.  It also supports the vision of expanding the business by relying on the unified platform across all resorts. 

“We are delighted to have successfully implemented our Retail Platform at Stratton in less than 10 months since signing the contract.  This partnership is a testament to our commitment  to helping retailers optimize their operations and elevate customer experiences.  We look forward to continuing to support Alterra Mountain Company’s other resorts and their teams in the future,” said Eugene Voronov, EVP & GM at Mi9 Retail.

Key Highlights of the Implementation:

Merchandise Management: Mi9 Merchant will enable Stratton to gain better control over their product assortments, pricing strategies, and inventory management.  This will result in improved stock accuracy and a more efficient supply chain across 10+ resorts and 140+ retail locations.

Store Operations: Mi9 Merchant Store Portal and mobile app will empower Stratton retail staff with intuitive and user-friendly tools to manage store inventory.  With enhanced visibility into real-time data, store associates can make informed decisions and improve customer service.

Warehouse Management System (WMS): Mi9 Merchant WMS will bring precision and efficiency to Alterra Mountain warehouse operations, which also include automated store replenishment.  It will optimize order fulfillment processes, reduce picking errors, and improve inventory accuracy, ensuring that customers receive their orders accurately and on time.

Point of Sale (POS): Mi9 POS will enable seamless transactions and enhanced customer experiences at all Stratton retail locations.  With features such as mobile checkout and an integrated loyalty program, customers can enjoy a frictionless shopping experience.

Alterra’s decision to partner with Mi9 Retail reflects their commitment to delivering top-notch service and memorable experiences to their customers.  The successful implementation of Mi9 Retail Software Platform underscores the platform’s adaptability and scalability, making it an ideal choice for businesses in the dynamic retail landscape.

About Mi9 Retail
Founded in 2002, Mi9 Retail mission is to develop great software that delights end users by excelling in design and functionality. Mi9 Retail offers a complete suite of retail software that includes merchandise management, point of sale, business intelligence, sales audit, invoice matching, order management, and e-commerce – all connected to a common retail analytics platform. Mi9 Retail is committed to innovation and customer service.
For more information, please visit www.Mi9retail.com.

About Alterra Mountain Company
Alterra Mountain Company is a family of iconic year-round resorts, the world’s largest heli-skiing operation, and Ikon Pass – the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, the company has brought together some of the world’s most aspirational brands, including: Steamboat and Winter Park in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain, Big Bear Mountain Resort and Snow Valley in California; Stratton Mountain and Sugarbush Resort in Vermont; Snowshoe Mountain in West Virginia; Tremblant in Quebec and Blue Mountain in Ontario, Canada; Crystal Mountain in Washington; Schweitzer in Idaho; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. Also included in the portfolio is Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada, Aspenware, the ski industry leader in technology services and e-commerce, and Ski Butlers, the global leader in ski and snowboard rental delivery.

For more information, please visit www.alterramtnco.com.