What’s New in Mi9 e-Commerce

Update From Neal Kaiser, Executive Director, Omni-Channel at Mi9 Retail

The world of e-commerce is changing rapidly, and we’re making sure our customers are always a step ahead. In addition to performance and scalability optimizations, we’ve recently released exciting new features that you can take advantage of! From a new back office redesign, to Amazon Payments integration, and on-site tracking, to the ability for customers to upload photos and videos with their product reviews, Mi9 e-Commerce delivers an even better experience for you and your customers.

Want to learn more about the new features or how to implement them on your site?
Book a consultation and we’ll connect you with an Mi9 Retail e-commerce expert.

New Back Office. Modern User Interface.

The new back office is even easier to navigate, provides a more streamlined user experience, and delivers better performance. We’ve added new tools for better store management, re-designed the functionality of OMS, added drag and drop merchandising tools, and so much more.
Mi9 e-Commerce
Mi9 e-Commerce

Increase Conversions with Amazon Payments

In addition to existing third party payment options, we now offer integration with Amazon Payments, to help you increase average order value and customer loyalty.

Supercharge Your Reviews. Increase Customer Engagement.

Your customers can submit their own photos and videos along with their product reviews, resulting in more informed customers, increased conversions, and improved SEO.

Built-In Flexibility for International Retailers

Mi9 e-Commerce satisfies GDPR compliance requirements. The geo-locator identifies website visitors located in the EU, and visitors are prompted with a cookie consent form that they must accept in order to shop your site. Among various required documentation about how the platform stores and uses data, customers can download their customer data and delete their account.
FedEx Landed Cost integration enables you to calculate, communicate, and capture the “landed” cost up-front, saving you and your customers valuable time and money. FedEx Ship Manager is an online shipping application that helps you simplify and streamline the shipping process from creating shipping labels to managing addresses, scheduling pickups, sending email shipment notifications, check rates and more.
Mi9 e-Commerce
Mi9 e-Commerce

On-Site Tracking. Boost Your Post-Purchase Engagement.

With on-site tracking, after a purchase is completed, your customers can view their order tracking information without leaving your website. Your customers can receive automated email triggers at any stage of the order transit, such as when their order is on a truck for delivery.
Our delivery rating plugin allows customers to rate their satisfaction with delivery time, packaging, and more, and reporting is available from your back office, so you can improve customer satisfaction.