Refined retail software powering the world’s top luxury brands
Luxury retailers are very different from the rest. While mass merchants can rely on discounts and promotions to move merchandise, luxury retailers need to work harder at earning the sale. Affluent customers expect the ultimate in service when they’re shopping, and retailers who don’t deliver won’t compete.
Deliver the personal touch your luxury customers expect with the ultimate in customer engagement tools like clienteling. Deployed on a sleek mobile device, the tool transforms your sales associates into selling superstars, equipping them with the omni-channel customer profile information needed to create a personal connection.
“By implementing the Mi9 Retail fully integrated, real-time store solution, we expect to operate more efficiently, supply better visibility to chain-wide inventory, and provide an even higher-level of customer service.”
– Vice President of Information Technology, St. John
Specialty and Luxury Group
Mi9 Retail recently announced that it has formed a new practice focused on the specific needs of specialty, luxury, and jewelry retailers. This practice includes dedicated account management, sales, technical pre-sales, consulting and support personnel who are focused on meeting the needs of these retail segments throughout every interaction with Mi9.
Bespoke Fashions Require Tailored Software
Your fashions may be one-of-a-kind, but your software doesn’t need to be. Our software is designed to be highly configurable to meet the needs of retailers who want to run their businesses in a variety of ways without requiring expensive software customizations.
End-to-End Software for Luxury Retail
With Mi9 Retail, you get a true end-to-end retail software solution that supports your business operations with real-time views into inventory, provides a seamless shopping experience and delivers the products your customers desire most.
From merchandising, replenishment, allocation, open-to-buy, case pack ordering, visual assortment planning and business intelligence to omni-channel order management, CRM, clienteling, and mobile POS, we have your retail apparel business covered.
Paris, Milan, New York… The World!
Whether you’re doing business locally or around the globe, online or in stores, operating a single brand or multiple banners, working with franchisees or company-owned stores or a mix of all the above, Mi9 Retail can power your business with world-class retail enterprise software solutions.