Who is this document for?
This white paper is written for professionals in retail organizations in a variety of verticals who are involved with retail technology solutions. This may include senior executives, information technology, merchants, finance, and more.
What will I learn about?
Today customers expect a free-flowing, buy anywhere, fulfill anywhere, return anywhere marketplace in which purchases may originate in one channel, be completed in another, and returns are handled in a third. To successfully transition to fully-optimized inventory and deliver exceptional customer service and convenience, retailers must focus on “one version of the truth” by evaluating their capabilities, assessing customer data points, and creating a plan for this single vision.
In this exclusive white paper, you will learn about:
- Make inventory visible
- Focus on customer convenience & experience
- Don’t start small, start simple
- Make it easy to maximize customer experience and personalization
- Aligning KPIs to the retailer’s strategy
