At Mi9 Retail, we’re committed to making retail great –
for our customers, for their customers, and for our own employees.

Mi9 Retail is committed to helping retailers create great experiences for their customers – online, in store, or wherever they occur.  We believe that a great experience takes place when optimized product planning and inventory management intersects perfectly with skillful customer engagement and point-of-purchase execution.  The results are better revenue and margin performance, greater customer engagement and value, and a more satisfied, loyal workforce.

Mi9 Retail offers solutions for most retail verticals that include merchandising, store operations, customer engagement, e-commerce, and business analytics.  We build our software on new technology so it protects our customers’ investments and delivers a measurable ROI.  We run our software on the latest cloud platform so it’s fast, scalable, reliable, and secure.  And we invest in the rigor and discipline of sound product development processes so our software is easy to upgrade and to maintain, and so that no customer is ever left behind.

It takes great people to build and deliver great software and we’re proud of our employees, many of whom have built their careers in retail and retail systems.  We offer challenging, rewarding work in a fast-paced and evolving industry, so there’s rarely a lull and never a dull moment.

 Behind our Name

Aficionados of James Bond, Secret Agent 007, will already be familiar with MI6, the UK’s elite military intelligence service. Within that service was a specialized department of the British Directorate of Military Intelligence (part of the War Office in World War II) known as MI9. Established in December 1940, its main tasks were aiding resistance fighters in enemy-occupied territory and recovering allied troops captured behind enemy lines.

MI9 used sophisticated intelligence gathering to support its elegant, innovative, and sometimes unorthodox, methods for getting behind enemy lines and achieving countless amazing rescues. Its exploits were legendary well before Hollywood seized upon ‘007’ and created a cult following.

In 2001, when Mi9 Retail was founded, we were determined to become the force to reckon with in the world of business intelligence. Since our team included 9 people, Mi9 was the perfect name. Like our namesake, we positioned the bar very high!