Who is this document for?

This case study is written for professionals in retail and wholesale organizations in a variety of verticals who are involved with technology solutions, particularly in the areas of demand forecasting and inventory planning. This may include senior executives, information technology, merchants, finance, and more.

What will I learn about?

Nashua is a leading supplier of office automation systems (printers, faxes, and copiers) for brands such as Ricoh. Nashua manages a central warehouse supporting more than 55 dealer franchises. Its purchase orders were manually generated, which resulted in suboptimal stock levels and a slow replenishment process. Nashua needed to overcome these challenges with new technology.

In this Mi9 Retail customer success story, you will learn about how Mi9 Retail helped Nashua:

  • increase product availability from 70 percent to 90 percent within weeks of implementing the solution
  • increase product availability to 95 percent within five months of using the new solutions, leading to a 50 percent growth in sales
  • reduce stock-outs by half
  • and much more.