Who is this document for?

This case study is written for professionals in retail organizations in a variety of verticals who are involved with retail technology solutions. This may include senior executives, information technology, merchants, finance, and more.

What will I learn about?

Ackermans, one of the oldest names in consumer retailing in South Africa, faced regular and lengthy stock-outs. The company needed a solution to help improve inventory management and apply bottom-up and top-down views of products across various hierarchies. Ackermans also needed to transition users from its legacy system to a new replenishment and demand forecasting tool.

In this Mi9 Retail customer success story, you will learn:

  • how Ackermans achieved a 10 percent decrease in excess stock and 5 percent increase in product sales
  • how inaccurate forecasts were leading to under- and overstocks
  • how Mi9 Retail solutions are helping them grow their business
  • and much more.