MIAMI, FLORIDA October 18, 2017 – Mi9 Retail, a leading provider of omni-channel retail software, is pleased to announce that Zadok Jewelers has selected the Mi9 Retail end-to-end jewelry suite to modernize and enhance its operations. This fully integrated, cloud-based solution includes Mi9 Mosaic POS, Clienteling, CRM, Mobile Inventory Management, Order Management, and Repairs. It also includes Mi9 Intelligence, the advanced analytics and business intelligence solution built on the Mi9 retail data warehouse.
Zadok Jewelers has been celebrated as Houston’s premier luxury jeweler for over 40 years. As a sixth and seventh generation family-run business, Zadok Jewelers is one of the last independent jewelry stores in the nation. Their Houston showroom is among the largest in the country, and their loyal customers span the globe.
Zadok decided to migrate their existing system to the newest Mi9 Retail platform to take advantage of its mobile POS, CRM, and modern clienteling technology to foster increased sales and an even greater customer experience. The addition of role-specific dashboards and the advanced analytics in Mi9 Intelligence will enable the company to be even more agile and responsive to market and customer needs. This BI platform gives Zadok Jewelers access to data-driven insights that are typically only available to the largest retailers.
“We looked at other solutions and only Mi9 offers enterprise-grade technology designed for the unique requirements of luxury jewelers,” said Segev Zadok, Executive Vice President and Owner of Zadok Jewelers. “Mi9 is committed to this industry, and their ongoing investments in clienteling, customer engagement, and business intelligence will help us continue to delight our customers while we evolve our business with modern technology.”
“We continue to advance our comprehensive jewelry solution based on input from our customer base and the experts in our Jewelry Group,” said Neil Moses, CEO of Mi9 Retail. “We are focused on helping our current customers migrate to our most modern retail applications, as we get new customers up and running quickly with a system that minimizes total cost of ownership and maintenance, while it helps them increase their top and bottom lines.”
About Zadok Jewelers
A family-owned and operated business in Houston, TX for over 41 years, the Zadok family represents seven generations of master jewelers. The Uptown area store features a vast selection of certified loose diamonds and gemstones, platinum and gold engagement and wedding rings, fine jewelry, Swiss timepieces and fine crystal. This collection has earned Zadok Jewelers the reputation as Houston’s largest and most distinctive couture jewelry, watch, and diamond gallery. Zadok Jewelers encompasses over 12,000 square feet in the Uptown/Galleria location- ten times its original size- and loyal customers spanning the globe. However, even with this continued growth over four decades, the Zadok family and staff strive to uphold seven generations of commitment to the highest standards of quality and service, while making customers feel welcome and comfortable – as though they are visiting an extension of the Zadok home.
About Mi9 Retail
Mi9 Retail is passionate about helping retailers create great experiences for their customers – online, in-store, and on any device. We know that great retail experiences happen when optimized inventory management intersects perfectly with well-executed customer engagement strategies to deliver higher customer loyalty, better margins, and a more engaged workforce. Our solutions for merchandise management, digital commerce, and store operations are used by leading retailers across the globe. The company is headquartered in Miami, FL, with operations in North America, Europe, and Asia. Visit www.mi9retail.com to learn more.