What roles do you see for SaaS/cloud-based delivery vehicles and virtualization in the POS area?
The concept of installing a solution that requires continual updates is a thing of the past. SaaS/cloud-based delivery means the application runs remotely and the device retailers are using is continuously connected. Cloud delivery for the POS will allow smaller retailers to benefit from the latest technology without the upfront financial and infrastructure investments required from a non-hosted POS deployment. Should those retailers decide to grow, this type of delivery is also highly-scalable.
Real-time access to data makes decision-making easier than ever
Cloud-based delivery eliminates the inefficiencies associated with data polling, as well as facilitates the adoption of omni-channel retailing. Real-time access to data makes decision-making easier than ever, and means that the entire organization is being fed the same information, regardless of the channel they are operating in. Most retailers want the various departments and channels that make up their organizations to operate seamlessly, yet don’t align their business goals with their technology. The concept of installing a solution that requires continual updates and rebooting of the POS is a thing of the past.
Cloud POS solutions can deliver a reduction in total cost of ownership (TCO) as great as 55%
Lower total cost of ownership is another reason more retailers are moving towards cloud-based delivery vehicles for their POS. According to a four year study conducted by Hurwitz & Associates, cloud POS solutions can deliver a reduction in total cost of ownership (TCO) as great as 55% compared to traditional, on-premises solutions. This is due to a combination of low upfront investment, reduced infrastructure costs and minimal upgrade expenditures.
Rich user experience, more rapid, manageable approach
As innovation continues to occur at a rapid rate, retailers will become increasingly weary of investing in technology that could easily change within a short period of time. Overall, SaaS/ cloud-based delivery vehicles provide the benefits of a rich user experience using a more rapid, manageable approach. A 55% reduction in TCO, rich user experience, PLUS not having to worry about infrastructure or upgrades? Yes, please!