January 5, 2014— Mi9, developer of the Intelligent Retail System, debuted in the RIS News 2013 Software Leaderboard in the #2 position overall, less than a point below the #1 slot. The survey, released on December 3, allows retailers to rate software and services from retail software vendors. Mi9 also appeared in 17 of the Top 10 breakout lists including placing first overall in Product Reliability, Quality of Support, Technology Innovation, and Broad Suite Vendor Customer Satisfaction.
Joe Skorupa, RIS News group editor-in-chief, commented, “Mi9 made a dramatic debut in the 2013 RIS Software Leaderboard. Its consistently high customer satisfaction ratings pushed it to the top rankings in many top 10 lists including Leaders in Customer Satisfaction for both apparel and specialty retail. Combining its customer satisfaction ratings with its breadth of retail-specific solutions achieved a big score that placed it in #2 position in the Top Master 20 list of all software vendors in retail. RIS News has profiled Mi9’s merchandising, business intelligence, point of sale, and communications hub frequently over the years and it is great to see Mi9 get validated by the community of retailers as well.”
Founded in 2001, Toronto-based Mi9 Retail develops and supports a revolutionary software platform that seamlessly integrates all store and ERP functions and provides users with information in real time anywhere in the enterprise. Differentiated by its elegantly streamlined architecture and lightning-fast processing speeds, this system is ideal for omni-channel and multi-banner retailers.
This platform, called the Mi9 Intelligent Retail System, has five major components: Mi9 Merchant, a complete merchandise management system; Mi9 Business Intelligence , a robust analytics engine and data warehouse completely built into the merchandising system; Mi9 Store, a comprehensive POS and store management system; Mi9 Retail Hub, a data delivery system providing real-time data on demand; and Mi9 Foundation, the unique architectural framework and data management tool underpinning Mi9’s systems.
Some of the retailers who embrace Mi9 technology include: Barneys New York, Danier Leather, CNRG, Hard Rock Café, Aubuchon Hardware, Holt Renfrew, Marvin’s, Friedman’s, Crabtree & Evelyn and Bare Escentuals.