January 15, 2016 — Mi9 Retail, the premier provider of enterprise retail merchandising, business intelligence and customer-centric software, is pleased to announce that Jardiland, the French leader in gardening and pet products, has selected the Mi9 Retail Suite for implementation across its corporate head office and 195 owned and franchise stores in France and throughout Europe.
As part of its retail systems transformation strategy, Jardiland aimed to acquire a modern retail store system that would improve operational effectiveness and customer engagement, while providing complete visibility into inventory and customer data. Jardiland identified the Mi9 Retail Suite as the ideal solution to provide the functionality and capabilities required to meet its vision for omni-channel and customer-centric retailing.
The Mi9 Retail Suite, which includes Mi9 Mosaic Store, Mi9 Affinity Merchandising, Mi9 Dashboard Reporting, Mi9 CRM, and Mi9 Mosaic Clienteling, will provide Jardiland with a unified source of information to support a centralized view of inventory and a 360 degree view of the customer. The suite of omni-channel solutions combines advanced data management and retail analytics enabling actionable analysis at every level of the enterprise. The mobile capabilities further enhance the in-store experience by enabling associates to perform transactions, stock lookups and clienteling activities to personally engage with customers.
“Beyond the fact that the solution is built on modern technology and that it meets the requirements of our omni-channel strategy, we selected the Mi9 Retail software suite for its ability to meet the operational needs of our franchisees and owned stores in a centralized manner,” said François Jové, Director of Information Systems at Jardiland.
“It is a privilege for us to be working with Jardiland, the market leader in their vertical, on their adoption of latest technology solutions enabling them to better meet customer demand in the digital age. The implementation of their store transformation strategy is underway and is aligned with the needs of today’s connected consumers who expect rich and personalized shopping experiences. We will be implementing Mi9 Retail software solutions with the key goal of improving and optimizing the overall customer journey,” said Jean -François Codron, Mi9 Retail Vice President, Europe.
Founded in 1973, Jardiland is the leading French specialist in gardening and pet products, with a network of nearly 200 stores, including 83 branches, and a presence in Spain with 8 store locations, including 6 branches. The company offers a full range of products and services associated with gardening, domestic pets, and the art of living, and has 2,500 employees (5,000 with franchisees). Jardiland revenue was 744.7 million euros in 2014. Investment firm L-Gam has been a shareholder of Jardiland since January 31st, 2014. Jardiland is led by its president, Thierry Sonalier. To learn more, please visit www.jardiland.com.
About Mi9 Retail
Mi9 Retail, the premier provider of enterprise retail merchandising, business intelligence and customer-centric software, empowers the world’s most successful retailers to build strong personal relationships with their customers, process high volumes of transactions in real time and optimize inventory across all channels utilizing a single, accurate source of the truth. Built using cutting-edge technology, the software minimizes costs of ownership and provides the industry’s fastest time to value. The company’s global headquarters are located in Miami, FL, with operations in North America, Europe and Asia. To learn more, please visit www.mi9retail.com.