Omni-channel retail is getting a lot of buzz these days. For good reason: consumers are shopping in new ways, and they expect to relate with brands on their own terms, whenever, wherever and however they desire. Faced with a world of options at their fingertips, gaining consumer loyalty can be an uphill battle.
In this exclusive guide, learn the top ten best practices for omni-channel that retailers should consider for success online and in stores.
- How the role of the store must evolve.
- Why it’s important to have a centralized view of the business.
- How associates can have a measurable impact.
- What kind of reporting is needed to monitor progress.
Download “Ten Best Practices for Omni-Channel Retail” here
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