Who is this document for?

This case study is written for professionals in retail organizations in a variety of verticals who are involved with retail technology solutions, particularly in the area of e-commerce. This may include senior executives, information technology, merchants, finance, and more.

What will I learn about?

Digi-Key Electronics is one of the fastest-growing electronic component distributors in the world with revenues of over $1 billion. Digi-Key was utilizing a homegrown forecasting and replenishment solution that was nearing its end-of-life. The company needed a robust new solution that would improve automation and enable exception-based planning while supporting industry best practices.

In this Mi9 Retail customer success story, you will learn about how Mi9 Retail helped Digi-Key:

  • decrease stock-outs
  • optimize inventory while maintaining 95 percent in-stock or better
  • move to proactive, rather than reactionary, planning processes
  • and much more.