MI9 Store POS is the point-of-sale solution preferred by specialty retailers who value customer service and efficient store management.
Now that customers have embraced multi-channel shopping habits, MI9 incorporated their new expectations into the MI9 Store software solution, allowing associates to interact with customers in a whole new way. Customer service and sales functions extend beyond the checkout counter through mobile POS on phones and tablets. Associates can answer customer questions and persuade them to purchase by presenting detailed product information, photos, and videos. Expertise is no longer limited to your tenured employees, but can be shared by recent hires and even seasonal workers.
CRM functions are built in, allowing associates to develop rapport with shoppers on the sales floor and offer loyalty-related promotions while they have the greatest impact. If your customer base includes contractors or other professionals, MI9 Store provides the extra services and support your associates need to keep these high-value customers happy.
Through integration with MI9 Retail Hub, your stores can conduct real-time inventory look-ups, initiate cross-channel sales and fulfill orders from other locations or channels with only a few clicks. Real-time Flash Reports are also available, which can lead to measurable improvements in store management and performance.
Extensive back office functions reduce paperwork, automate processes, and enable managers to exercise sales leadership over clerical skills. Timekeeping, receiving, price management, physical inventory, merchandise management, and kit support are among the many features that unify store activities into one streamlined system. MI9 Store also helps you to comply with PCI/PA-DSS requirements and protect sensitive customer data.
Exciting developments in technology present opportunities for growth in the store channel. To ensure that your customers continue to find your brick-and-mortar locations engaging, turn to MI9. You can request more information about MI9 Store online or by emailing firstname.lastname@example.org.