Arm yourself with retail’s newest competitive weapon: Real-time data on demand. MI9 Retail Hub delivers real-time data anywhere in the enterprise through mobile phones and tablets, conventional computers, and POS. Its Microsoft .NET platform allows it to plug into existing enterprise systems and point-of-sale solutions as reliably as it does with MI9 systems. The Retail Hub:
Directs secure data flow to and from the enterprise systems
Accelerates sales through the point-of-sale and mobile devices
Increases customer loyalty and satisfaction
Improves employee responsiveness
Promotes creative action vs. delayed reaction
Through the use of mobile phones and tablets, the Retail Hub enables associates to assist clients anywhere in the store. Detailed customer information, purchase history, loyalty program information, product brochures, videos, and more make your associates more adept at answering questions, closing sales, and building customer relationships. Clientelling has never been more robust.
Real Time Inventory Locator & Multi-Channel Sales
Stockouts cause lost sales unless you empower your associates with the ability to find the right merchandise anywhere in the chain and complete these combination store and ecommerce transactions on the spot.
Order Fulfillment from Store or Warehouse
Cross-channel order fulfillment from the back room, sales floor, or distribution center is enabled through pick/pack/ship functions and interfaces to UPS and FedEx all delivered through mobile devices such as phones and pads.
Performance Dashboard Reports
Managers at all levels of the retail enterprise can access real time performance dashboards, enabling them to make better decisions and improve results.