Most retailers recognize the importance of combining the best of digital technologies and physical stores to profitably create a seamless and consistent customer experience across channels. But many retailers find it difficult to build the right organization and deliver on their omni-channel strategy.

In this webinar, we’ll share the top strategies that retailers need to consider in order to create a seamless physical and digital organization.

The webinar focus on these key themes:

  • Delivering a seamless customer experience across all customer touchpoints
  • Gaining a holistic view of the customer at every step of the journey
  • Overcoming disparate data challenges
  • Leveraging physical stores as distribution centers
  • Supercharging the supply chain