Sales Associates

3 Ways to Unlock Hidden Superpowers in Your Retail Associates

In today's omni-channel marketplace, the human touch that sales associates provide is an increasingly important element for brick-and-mortar stores to get right. It's often less expensive and more convenient for customers to shop online, so retailers need to think of new ways to enhance and personalize the in-store customer experience to compete with online businesses, [...]

Three Ways to Fuel the Entrepreneurial Spirit in Your Sales Associates

Your sales associates are the human faces of your brand. As the “boots on the ground” in brick-and-mortar stores, sales associates are unquestionably the ones with the most personal relationships with your customers. Traditionally focused on mass communication channels such as e-mail and print advertising, more and more retail marketers are turning their focus to [...]

What you Forgot to Consider in Planning your Mobile Strategy…

Photo Source: Retail Design Blog Today there is a clear move in the payments industry to adopt mobile point-of-sale (mPOS) technology to either replace or complement traditional POS terminals1. A report on mobile commerce finds that 22% of smartphone-owning consumers have been to stores where tablets are being used as a POS device, with almost [...]