The Top 3 Reasons Retailers are Struggling – and How You Can Survive the “Retail Apocalypse”

There has been plenty of press lately about “The Retail Apocalypse.” Retailers who were once regarded as market leaders are now closing stores by the hundreds, and others are shuttering their businesses entirely. While “The Death of Retail” makes for sensational, eye-catching (and often, click-baiting) headlines, in reality, many retailers are [...]

Miami-Dade Beacon Council Honors Mi9 Retail with Technology Industry Award

MIAMI, FLORIDA May 15, 2017 – Mi9 Retail, a leading global supplier of omni-channel retail software, is pleased to announce that it has received the 2017 Beacon Award for Technology.  The 2017 Beacon Award Winners are exceptional achievers who have played important roles in Miami's evolution as a business destination, both historically and currently. [...]

5 Ways Menswear Retailers can Sell More with Clienteling

While clienteling is an applicable skill in nearly all service-focused retail organizations, with my 15 years in retail management in the men’s apparel industry, I thought I would write a little bit about how to apply capabilities of clienteling to the menswear business in particular. As I have discussed in previous articles, clienteling [...]

The Week in Retail: Who are the Millennial shoppers? And what do they really want?

The retail industry is in the midst of a seismic shift, as younger shoppers, new technology and the desire to spend on high-end experiences are reshaping modern luxury. Millennials are an extremely powerful consumer group. They will represent more than $2.5 trillion in spending by 2020. In 2015 they are on the brink of making [...]

Guest Author: The Cost of Poor Data Quality in Retail and What to Do About It

Editor's Note: We're thrilled to welcome Shirley Zhao of Experian Data Quality, one of Mi9 Retail's valued partners, to our articles page to share some expert insights about the importance of quality data for retailers. Dirty data in retail is dangerous, and costly, business. When seventy-six percent of retailers believe their bottom line is affected by [...]