How Technology Can Solve Jewelers’ Biggest Challenges

Like retailers in many other verticals, jewelers are facing hard times. In fact, over 1,500 jewelry businesses closed their doors last year. (National Jeweler) While the jewelry industry has long been dominated by small and midsize stores and chains, the industry’s landscape is evolving. Customers are buying more fine jewelry from [...]

Day’s Jewelers Selects Raymark Retail Solutions

NOTE:  Raymark is now part of the Mi9 Retail team. Read the press release here.  Raymark is pleased to announce that Day’s Jewelers, a family-owned chain of full service jewelry stores in business for over 100 years, has selected Raymark's retail management suite. The software initiative is aimed at modernizing omni-channel operations across the organization, [...]

Thomas Jewellers Selects Raymark Retail Solutions

NOTE:  Raymark is now part of the Mi9 Retail team. Read the press release here. Raymark is thrilled to announce that Thomas Jewellers has selected its complete suite of retail solutions. Established in 1896, Thomas Jewellers has grown to become one of Australia’s oldest and most trusted family jewellers with nine stores across Victoria. The [...]

Raymark + LJRG: Specialized Operations

NOTE:  Raymark is now part of the Mi9 Retail team. Read the press release here. Excerpted from the RIS Retail Info Systems News article, about Raymark client LJRG, published on March 19 2015. "In the Spring of 2014 the Group unanimously selected Raymark’s end-to-end suite of solutions for point-of-sale (including mobile), clienteling, merchandising, replenishment, open-to-buy [...]

INTERVIEW: Luxury Jewelers Resource Group

NOTE: Raymark is now part of the Mi9 Retail team Tim Claire, Chief Operating Officer of London Jewelers discusses why the Luxury Jewelers Resource Group (LJRG) selected Raymark as its software partner, the challenges that the Group was facing, and the key business opportunities that the Raymark system will help the Group address in the [...]

5 Ways Jewelry Retailers Can Use Clienteling to Boost Sales

Buying jewelry is such a personal experience. Because jewelry purchases are frequently so emotional, it’s critical that associates can make a personal connection with customers. It’s the associates in store who make the first connection and, with the right clienteling tools, it’s also those associates who have the power to bring customers back in the [...]

Top 5 Features that all Jewelry Retailers Need for Operational Control

Every retail vertical is unique and the jewelry market is no exception. Not only do luxury jewelers boast an inventory of the most beautiful gems and diamonds crafted in gold, platinum or silver, but they also offer very specialized services to their customers. As a niche market, jewelers have very specific business processes and therefore [...]