In-Store Experience

The Week in Retail: Why WiFi?

Retailers are missing out on opportunities to connect mobile with physical stores by leaving out WiFi within store locations. Less than 50% of stores have wireless Internet available, according to a report from RSR. Out of the retailers polled, only 17% have introduced a mobile point of sales system, which can offer employees [...]

Digital Killed the Retail Star

People argue that digital technology killed the brick-and-mortar retail store by making it easy to shop online. Nothing could be further from the truth. Digital technology and the retail store have combined to create an omni-channel environment that has transformed both customers'  shopping experiences and their expectations. In the past, customers needed to physically drive [...]

The Week in Retail: The Store of the Future 2020

The future of the store experience is combining the digital experience and physical experience. Whisbi predicts the customer journey in the year 2020. The presentation explores the latest omni-channel innovations in the shopping experience. Click-to-collect, sidewalk shopping, smart mannequins, interactive displaying, connected showroom, augmented reality and many more! These technologies are already used by some [...]

The Week in Retail: Omni-Channel Holiday Planning and More on Meeting Consumer Demands

Canada’s luxury retailers, Holt Renfrew and Harry Rosen are expanding their retail footprint in preparation for the arrival of American luxury companies expecting to enter the market. Nordstrom officially opens its first Canadian store in Calgary today and other brands such as Saks, Jimmy Choo, and Tory Burch are on their way. The interest in [...]

The Week in Retail: How Luxury Retailers are Taking Technology to the Next Level

Have you ever imagined what it would be like if you could design your own store? If it’s one with digital touch screens, automatic authentication of visitors, dressing rooms and no checkout lines, you may be in luck. According to Garter analyst Jeffrey Roster, “the retail industry will experience more innovation in the next three [...]