Customer Retention

The Week in Retail: Omni-Channel Holiday Planning and More on Meeting Consumer Demands

Canada’s luxury retailers, Holt Renfrew and Harry Rosen are expanding their retail footprint in preparation for the arrival of American luxury companies expecting to enter the market. Nordstrom officially opens its first Canadian store in Calgary today and other brands such as Saks, Jimmy Choo, and Tory Burch are on their way. The interest in [...]

The Week in Retail: Why Retailers Need to Focus on Customer Retention, Millennials and Apple Pay

As more retailers jump on the social selling bandwagon, Twitter is now testing mobile commerce with its new “buy” button on tweets. The new feature is currently available to a small group of users and the first sellers include artists, non-profit organizations and several retailers, including Burberry. The social networking service has partnered with several [...]