Who is this webinar for?

This webinar is for retail professionals who are interested in using technology to enhance the customer experience, including executives in the areas of information technology, customer service, store operations and others.

What will I learn?

In this recorded webinar, you will learn innovative strategies to engage with customers and how Mi9 Retail helps retailers create great omni-channel experiences. We explore topics including:

  • Why it is important to really know your customer
  • Steps to optimize the customer journey across all touchpoints
  • Ideas to build a customer engagement strategy
Optimizing the Customer Journey Webinar Video