Who is this document for?
This case study is written for professionals in retail organizations in a variety of verticals who are involved with e-commerce solutions. This case study applies to pure e-tailers as well as omni-channel retailers with online and physical stores. Roles may include senior executives, information technology, online operations, customer experience, finance, and more.
What will I learn about?
NuGlow Cosmaceuticals is a specialty skincare company that is committed to providing only the highest quality products to improve the appearance of skin. NuGlow not only required a robust e-commerce platform loaded with features, but also an e-commerce partner with knowledgeable developers, capable of customizing their platform to their needs and providing them with ongoing support to resolve issues and ensure security. This case study explores the project process and subsequent business benefits from implementing Mi9 e-Commerce.