Who is this document for?
This white paper is written for professionals in retail organizations in a variety of verticals who are involved in analytics solutions. Roles may include senior executives, information technology, operations, customer experience, finance, and more.
What will I learn about?
Customer experience is a key revenue driver in the retail industry and retailers who make customer experience a priority are reaping the benefits. Actionable Analytics are a key element in improving the customer experience because these tools enable retailers to act more quickly and efficiently than ever before.
In this exclusive white paper, you will learn about:
- What is the customer experience and why does it matter?
- What do customers really want?
- What are the metrics that matter?
- What are actionable analytics?
- …and more!