July 11, 2016 – Mi9 Retail, a premier provider of unified commerce solutions for the retail industry, has acquired Upshot Commerce, a leading provider of on-demand, omni-channel e-commerce and order management solutions. The acquisition of Upshot Commerce adds proven order management and e-commerce solutions to the Mi9 Retail platform, providing a one-stop shop for retailers who want to deliver a fully integrated, omni-channel shopping experience to their customers.
Retailers that sell merchandise in stores as well as online need to master an omni-channel strategy to maximize their growth. By combining an e-commerce platform together with a best-in-class merchandising and retail analytics platform (Mi9 Merchant), mobile POS, CRM, and clienteling (Mi9 Mosaic), Mi9 Retail offers an integrated solution suite that is unrivaled in the market. The combination enables Mi9 Retail customers to grow their total business rather than succeed in one channel at the expense of another.
“Robust and timely multichannel execution will be the linchpin for success in digital business. In an environment that will be characterized by rapid, volatile and contemporaneous change, success will come from the ability of the retailer to quickly combine and recombine all the physical and virtual assets of the business to deliver new streams of value to customers. Delivering a contiguous and consistent experience across the channels, with organizational changes required to be able to do so flexibly and agilely, will become a prerequisite for digital business. Multichannel will be the backbone of digital business.” Gartner, Implications of Customer Expectations on Retail Business Strategies and Technology Investments for Digital Business and Beyond, Miriam Burt, March 24, 2016.
“More and more large and mid-sized retailers want to work with a single supplier that can provide the end-to-end, enterprise retail systems on which they run their businesses”, said Neil Moses, President, Mi9 Retail. “We’ve integrated the Upshot e-commerce and order management capabilities into the Mi9 Retail suite to give customers an even greater set of choices – whether they select our end-to-end solution or opt to augment their Mi9 Retail investment with modules from other leading vendors.”
“What makes Mi9 Retail so interesting is that it already delivers a broad spectrum of retail solutions and still keeps expanding,” said Joe Skorupa, Editorial Director of RIS News. “Its acquisition of Upshot Commerce, an omni-channel cloud company, deepens Mi9 Retail’s presence in the unified commerce realm by adding direct-to-consumer and business-to-business e-commerce platforms as well as an order management solution. Combined with last year’s acquisition of Raymark, Mi9 Retail steps up to a level that only a select few end-to-end solution providers can match.”
Upshot Commerce marks the third acquisition of a retail-focused technology company by Mi9 Retail during the past 9 months. In late 2015, Mi9 Retail completed the acquisition of Raymark, adding mobile point of sale, mobile inventory management, CRM, and clienteling solutions to the product portfolio, along with a strong customer base and corporate presence in Europe and Asia. In January 2016, Mi9 Retail acquired Applications Systems Corporation (ASC) and formed the Retail Software Jewelry Group, building on that company’s jewelry industry-specific technology and deep domain knowledge.
“We share an unwavering commitment to customer success and satisfaction with the Mi9 Retail leadership team,” said Neal Kaiser, Founder and CEO, Upshot Commerce. “With our experience and success in order management and e-commerce, and the success of Mi9 Retail in merchandising, point-of-sale, and retail analytics, we’re bringing something really exciting to market. I am thrilled to be joining this team of proven business and technology professionals.”
About Upshot Commerce
Upshot Commerce provides a comprehensive solution with robust, enterprise-ready features and best practices for Direct-To-Consumer and B2B e-commerce. Built from the ground up with SEO and social networking top of mind, the solutions platform comes standard with numerous cost-saving and intuitive tools to allow organizations more efficient cross-channel inventory management, cross-functional order management, customer management, analytics,merchandising, and more.
About Mi9 Retail
Mi9 Retail, a premier provider of enterprise retail merchandising, business intelligence and customer-centric software, empowers the world’s most successful retailers to build strong personal relationships with their customers, process high volumes of transactions in real time and optimize inventory across all channels utilizing a single, accurate source of the truth. Built using cutting-edge technology, the software minimizes costs of ownership and provides the industry’s fastest time to value. The company’s global headquarters are located in Miami, FL, with operations in North America, Europe and Asia. For more information, please visit www.mi9retail.com.