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The Original Factory Shop Rapidly Implements Mi9 Merchant

February 25, 2016 — Mi9 Retail, the premier provider of enterprise retail merchandising, business intelligence and customer-centric store solutions, announced today that The Original Factory Shop, a multi-channel discount department store in the UK, successfully rolled out Mi9 Merchant to its users prior to the start of the 2015 holiday season. The Original Factory Shop was Mi9 Retail’s [...]

Jardiland Selects Mi9 Retail to Drive Omni-Channel Retail Strategy

January 15, 2016 — Mi9 Retail, the premier provider of enterprise retail merchandising, business intelligence and customer-centric software, is pleased to announce that Jardiland, the French leader in gardening and pet products, has selected the Mi9 Retail Suite for implementation across its corporate head office and 195 owned and franchise stores in France and throughout [...]

Mi9 Retail Acquires ASC and Forms New Retail Software Jewelry Group

January 11, 2016 — Mi9 Retail, the premier provider of retail merchandising, business intelligence and customer-centric store solutions, is pleased to announce its acquisition of Applications Systems Corporation (ASC), a respected name with a wealth of experience developing software solutions for leading independent and multi-store jewelers. The addition of ASC will reinforce Mi9 Retail’s position as a [...]

Former NSB Retail Systems Executive Joins Mi9 Retail as Senior Vice President of Sales

January 8, 2016 — Mi9 Retail, the premier provider of merchandising, business intelligence and customer-centric store solutions, is pleased to announce that Lori Dermer, a seasoned retail technology executive, has joined its team as Senior Vice President of Sales. Dermer brings a wealth of talent and industry expertise to Mi9 Retail. With more than 20 years [...]

Mi9 Retail Adds Retail Software Pioneer Howard Stotland to its Board of Directors

January 6, 2016 — Mi9 Retail, the premier provider of merchandising, business intelligence and customer-centric store solutions, announced today the appointment of Howard Stotland to its Board of Directors. Mr. Stotland was President and founder of STS Systems, one of the first and most successful software providers for the retail industry. Stotland grew STS Systems from a [...]

Clienteling IQ Challenge

Test your Clienteling IQ 42% of retail store associates know very little about their most profitable customers in order to engage with them effectively. Clienteling is a perfect example of how technology is helping retailers develop stronger relationships with shoppers. Think you're a Clienteling expert? You're 13 questions away from gaining insight about [...]

The Week in Retail – The Missing Piece of Omnichannel: Returns

Customers expect consistency across shopping channels. As customer expectations for interactions with retailers across sales channels have become more sophisticated, so too have their demands for how returns are handled. Most retailers are still struggling to understand and respond to the return process. Find out some best practices that true omnichannel retailers are [...]