Join us at Synergy 2017, the Mi9 Retail signature customer event of the year!

At Synergy, you will learn how to create great experiences for your customers and employees,
gain the highest return on investment from your Mi9 Retail solutions,
and network and knowledge-share with industry professionals.

The conference offers exciting keynote and educational sessions designed around your needs and interests that encompass:

Customer success stories

Direct feedback from product experts detailing product functionality

Best practices and insights from industry experts and experienced users

Why Attend Synergy?


Your fee includes all sessions, networking, events, breaks and meals.


Secure your rooms at the beautiful Ritz Carlton South Beach.


Have an exciting story to tell?  Share your experience at Synergy.


Find out about the many ways your organization can partner with Mi9 Retail to host this outstanding event.

Registration Information

Early bird registration is now open through June 30, 2017.  Register today and SAVE! 
Early bird price:  $750 per person
Regular price goes into effect July 1, 2017:  $995

As an added bonus at any time, you can register a fourth attendee for FREE when you pay for three full passes.

Your fee includes all sessions, networking, events, breaks and meals.


Hotel Reservations

The Ritz Carlton South Beach
One Lincoln Road
Miami Beach, FL, 33139

Group Rate
Mi9 Retail has secured a competitive group rate at the Ritz Carlton South Beach Hotel for the nights of September 11 – 14, 2017.  Should you like to extend your stay, the group rate will be offered (based on availability) 3 days pre and post the Mi9 Retail Synergy 2017 event.

Telephone Reservations
To make your hotel reservation via telephone, you may call the Ritz Carlton reservations line directly at 800-241-3333 and reference that you are booking your stay for the Mi9 Retail Synergy 2017 event.

Online Reservations
If you prefer to make your hotel reservation online, please use this link to book your hotel room.

Online Reservation Instructions:

  • Click the “Reserve Now” button
  • Indicate your arrival and departure dates
  • Enter the code: MIRMIRA for a room with a king bed and MIRMIRB for a room with two double beds
  • Click the “Check Availability” button
  • Select the room and complete your reservation

Please note:  We have negotiated to have $28 per room night resort fee waived which will be removed from the bill prior to departure.

Reservation Deadline
All hotel reservations must be made by Tuesday, August 22, 2017 to guarantee the Mi9 Retail Synergy group rate.  Room reservations received after August 22, 2017 will be on a space and rate available basis only. Note the room block may sell out before August 22, 2017, so make reservations early to secure the Mi9 Retail Synergy group rate.

Call for Speakers

It was unanimous!  Feedback from Synergy 2016 indicated that everyone loved hearing firsthand stories about customer initiatives.  Tell us your story at Synergy 2017 on a relevant topic that the Mi9 Retail Customer Community would be interested in learning about.

Whether you would like to share your experience regarding a successful initiative with Mi9 Retail or any industry insight that others will find informative, please let us know!


Interested in sponsoring Synergy 2017, the annual Mi9 Retail customer conference?  This year, we are expecting hundreds of attendees!  The event brings together the top technology decision makers from some of the world’s leading retailers – for three days of education, networking, and fun.

Why should you sponsor Synergy 2017?

  • The majority of attendees will be decision makers
  • Vendor Sponsorships will be available to a limited number of sponsors
  • More than 100 leading retailers are expected to attend
  • Hours of networking opportunities provide valuable face time with key prospects

Sponsorship Opportunities
Sponsor attendees will have access to the Vendor Showcase Gallery from 8:30 a.m. to 5:00 p.m. throughout the Conference on Wednesday and Thursday and from 8:30 a.m. to 1:00 p.m. on Friday. The busiest times are typically during session breaks, breakfast, and lunch.